Ethics Channel

The Ethics Channel is the channel created by QGMI to enable employees and third parties to submit any queries and/or concerns related to the Code of Ethics and Conduct, and more broadly, to the Group’s Ethics and Compliance Programme. It also serves as a secure means to report potential breaches of internal or external regulations, particularly suspected corrupt practices, anti-competitive behaviour, violations related to anti-money laundering, or criminal offences that may be identified. 

Furthermore, as outlined in our Protocol for the Prevention and Response to Cases of Harassment and Discriminatory Acts, we are committed to the prevention and proper handling of potential cases of sexual harassment, workplace harassment, and gender-based harassment. Through this Ethics Channel, individuals may report possible instances of harassment or discriminatory acts in our workplaces. The channel is also equipped to receive workplace complaints, community grievances, data protection requests, and suggestions.

It is available 24 hours a day, seven days a week, and in all the languages in which we operate. Furthermore, as it is managed by third parties, it guarantees anonymity, confidentiality, and a strict non-retaliation policy.

The Ethics and Compliance Department is responsible for receiving, processing, and managing communications submitted through the Ethics Channel, ensuring confidentiality and the rights of affected individuals, as well as the protection of the whistleblower.